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The lack of a full-fledged approach to managing and enhancing the overall brand reputation. Collaboration with PR and Legal teams to safeguard brand reputation while proactively addressing reported accidents and negative reviews.
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As one of the top 10 F&B Brand, the biggest problem was not being in very good sync with customer expectations and a falling brand perception due to lackluster social media engagement.
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As a leading US-based hospital, the client faced a problem with its antiquated website design, which offered a weak digital experience for the target audience. Furthermore, there was a lack of clarity regarding business objectives.
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The client, a leading telecommunications company, having established itself as a major player across several continents, including Europe, Africa, Asia, and Oceania had been facing high service costs and missed lead opportunities, which were adversely affecting profitability and growth.
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There was a need to elevate the user experience with remarkable accuracy and bring in greater consistency to engagement. A stringent need for moderation on platforms pertaining to abusive and derogatory language was also critical.
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As a leading Oil & Gas brand, the client faced a problem as its website design was not customized for different geographies with regards to its content, brand image, and identity. A geo-localized website with the latest technology was to be created while keeping cloud data storage requirements in mind.
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Despite 100 years of history, the company’s digital presence was weak and its digital offerings were impacting its growth. The company needed to revamp its digital presence in 5 countries and 13 manufacturing units catering to 25000+ dealers.
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The Fortune 100 retail brand was not building as much engagement as its competitors. There was a disconnect in its offerings, messaging, and overall customer engagement that could have impacted their long-term business standing.
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The OTT streaming leader faced a problem due to the sudden surge in queries during sporting events on its platforms. A pragmatic and effective solution was sought after.
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In the bustling virtual marketplace, the client faced the challenge of forging deeper connections with customers. Their mission was to not only spark direct engagement but also ignite brand loyalty and fan the flames of positive sentiment on social media.
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The OTT Giant had to drive engagement to stay ahead of the competition and build a lasting brand recall value.
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The Health Technology Player had to create a customer-centric website that instilled greater confidence in key stakeholders with quick response turnaround times.
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Despite being a prominent F&B Brand, their social media lacked the expected impact with regard to elevated positive sentiments and exemplary online interactions.
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Optimizing the app and enhancing user experiences to elevate positive sentiments and increase brand loyalty.
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