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HGS Interactive
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Client Servicing Manager
JD
Act as the liaison between HGS Interactive and its clients
Work closely with clients to nurture & grow the account
Create budgets and schedules for client's needs and enforce deadlines for projects
Communicate clients' agendas to the execution team
Supervise the execution of services by managing the resources/team to complete projects on time and within budget
Coordinating with third party vendors involved in execution of the project
Managing and growing revenue from existing customers through developing and maintaining strong business relationships
Billing & Accounting
Strategizing and supporting business development activities
Requirement
Ability to manage and generate revenue from existing customers.
A customer driven approach and good customer management skills.
Commercial acumen, with a proactive and creative approach to looking after the needs and concerns of customers
Excellent written verbal, interpersonal, presentation and training skills.
Organizational and project management skills
Ability to communicate complex technical information to the client
Well organized and disciplined with regards to policy, procedure and standards.
Should have worked in a similar capacity in a Interactive agency, preferably servicing the BFSI sector
Should be acquainted with design related technologies
Female candidates preferred
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